Sensei, Pharma&Go and Glintt Life launch Europe’s first autonomous healthcare store

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In Lisbon’s Parque das Nações, a new kind of healthcare shopping has just arrived. Sensei, Pharma&Go and Glintt Life have opened Europe’s first fully autonomous healthcare store, giving people 24/7, checkout-free access to everyday healthcare products in one of the city’s most dynamic neighbourhoods.

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The 90 m² Pharma&Go healthcare store offers a wide range of non-prescription medicine, beauty and wellbeing products – from vitamins and supplements to skin care, baby care and personal hygiene.

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Designed as a convenient, neighbourhood store, it supports busy urban life by staying open all day, every day, so customers can pick up essentials early in the morning, late at night or between commitments.

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Powered by Sensei’s AI and computer-vision platform, the store delivers a simple, intuitive experience that feels familiar from the first visit.

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Customers tap their bank card at the entrance to open the gate, pick up the products they want just like in a regular store, and then simply walk out when they’re done.

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The technology automatically creates a virtual basket in the background and charges the same card used at entry – no queues, no self-checkout screens and no product scanning.

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Behind the scenes, a network of sensors and intelligent software tracks product movements in real time, ensuring baskets are accurate and stock levels are always up to date.

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This allows Pharma&Go to understand demand patterns, keep shelves replenished and continuously improve the in-store experience, all while maintaining a fully autonomous operation.

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The project is the result of a close collaboration between Pharma&Go, Glintt Life – Glintt Global’s innovation brand for healthcare – and Sensei.

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It brings together deep healthcare and pharmacy expertise, a strong focus on regulation and privacy, and Sensei’s proven autonomous store technology already deployed in supermarkets and convenience formats across Europe and beyond.

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The store has been carefully designed to respect the sensitivity of healthcare purchases, using anonymous tracking and operating in full alignment with European data-protection rules.

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“With the support of artificial intelligence, we created a modern and reliable healthcare space where access to everyday pharmacy products is simple, fast, and close to everyone.”

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‍‍— Catarina Dias, pharmacist and owner of Pharma&Go

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This launch marks an important milestone for autonomous retail in the healthcare sector, showing how AI-powered stores can make everyday care more accessible, convenient and efficient, while preserving the trust and familiarity of a traditional healthcare store.

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To learn how Sensei can bring autonomous, checkout-free experiences to your healthcare formats, book a demo with our team.

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