FAQs

Questions about Sensei?
We’re here to help

What is Sensei?

Sensei is an service that allows retailers to automate their stores and reduce their costs. Our technology provides a frictionless experience for shoppers with no need to scan or queue.

Is Sensei free for shoppers?

Yes.

I am worried about privacy. Does Sensei use facial recognition?

No. Shoppers’ privacy and personal data protection is a core priority. Our system is fully compliant with current regulation.

How does Sensei handle diversity of gender and race?

Given our algorithms not relying on facial recognition, our solution is it’s completely bias-free.

What about cashier job loss?

The collapse of the retail industry means job losses. To save jobs and remain competitive, retailers will have to improve productivity.