Operations Team

Operations Engineer

Lisbon, Lisbon (Hybrid)
Lisbon, Lisbon (Hybrid)

Sensei is looking for top talent to play a pivotal role in expanding our European business! This is an exciting opportunity to join a rapidly growing team and be part of a startup leading digital transformation in retail.

About Sensei

We're a leading provider of autonomous store technology for large grocery and convenience store chains. We've built the technology to digitize physical stores and power them with the most advanced AI and computer-vision technology in a reliable, cost-effective, and privacy-driven platform to enhance the retail business and build the best shopping experience!

We work with some of the best retailers and distinguish ourselves by creating a technology that welcomes all buyers, using all forms of payment with real-time baskets.

About your Team  

  • You'll be part of the Ops team, a dynamic team that is essential to Sensei's success;
  • The Ops team is responsible for end-to-end supply chain, from component purchase to final product assembly; Implement all Sensei hardware solutions with the highest quality in the shortest time possible. Support operation of all stores, including monitoring metrics and helping with maintenance;
  • We are constantly in communication with engineering to help improve the quality and robustness of our solutions, and we are constantly in communication with growth to guarantee on-time delivery to our customers.

How Can You Help?

  • Improving the production processes of our products;
  • Improving quality control processes in production;
  • Create clear and objective maintenance processes to be implemented by external teams;
  • Helping together with the engineering team to improve our products and make them more robust and of better quality.

Daily at Sensei, you will:

  • Work together with the operations teams in the field to observe current production processes and improve them in order to increase efficiency and quality;
  • Accompanying the maintenance team in order to standardize processes and make them more efficient and robust;
  • Work with the product development team to improve product components and architecture to make them more robust and error-proof.

You will bring to the table:

  • Continuous improvement mentality, capable of questioning current processes and constantly improving them;
  • A person who focuses on details and does things with judgment and in the best possible way;
  • Ability to base decisions on data and evidence.

After six months, success means:

  • Increase the production capacity of sensei products, reducing assembly times;
  • Reduce errors during the assembly process;
  • Reduction in the number of incidents after Stores Go Live;
  • Reduce the cost of our products.

What's in it for you:

  • Alongside the opportunity to work with great talent and grow your skills, we’ll empower you to make a difference, allow you to be yourself, and respect who you are. We’ll also offer you:
  • Competitive salary + meal card
  • Customizable benefits package, be it a gym membership, the monthly fee of your child’s kindergarten, or an investment for retirement – the choice is yours!
  • Medical and dental insurance
  • Flexible work model, for a better work-life balance
  • 22 days of annual holiday allowance, plus Christmas, Carnival, and your birthday
  • Young, dynamic, and inclusive company culture
  • And much more!

Join us, and you'll have a meaningful role in the next evolution of the shopping experience.